Archive for November, 2011

Is Your Tallahassee Driving Severe?

Tuesday, November 29th, 2011

People near Tallahassee Florida often ask Auto Super-Service Center how often they should have a particular service done. It’s a great thing to ask. You can look at your owner’s manual, or have your Tallahassee Florida service advisor at Auto Super-Service Center look up your vehicle in a service database. What you find is often a surprise to people – there are actually two service schedules.

One is the regular schedule and the other is the severe service schedule. Service intervals are shorter on the severe service schedule. When asked, most folks in Tallahassee Florida will say that their driving is normal and that the ‘regular’ schedule probably applies to them. ‘Severe service’ sounds pretty extreme – ‘I don’t drive like that’.

Well, here is what the manufacturers say constitutes severe driving conditions; you can draw your own conclusions.

  • Most of your trips are less than four miles.
  • Most of your trips are less than ten miles and outside temperatures are below freezing.
  • The engine is at low speed most of the time – not on the highway. You operate your vehicle in dusty areas.
  • You regularly tow a trailer or carry heavy loads.
  • Drive with a car-top carrier.
  • Stop and go driving.
  • Driving in very hot or very cold weather.

If that’s severe driving, what constitutes regular driving? Well, it would look something like this: I live somewhere with moderate temperatures all year round – I’m thinking San Diego here. And I live close to a freeway on-ramp. Everywhere I need to go is right off the freeway, at least four miles from my home. I can drive at a steady 60 miles per hour when I’m on the freeway.

I don’t know about you, but that doesn’t sound like my normal driving. It sounds more like ideal conditions. I live where it gets hot in the summer and cold in the winter. I run short errands around Tallahassee. Occasionally we load up for family trips.

For me, normal driving includes elements of severe service driving. So here’s what I tell people: think about how you drive, where you live, where you go and what you are expecting to with your vehicle in the near future.

Picture a line with ‘regular’ on one end and ‘severe’ on the other, and make a judgment on where you fall. If your regular oil change recommendation is 5,000 miles and the severe service recommendation is 3,000 – when should you change your oil? For me, it’s closer to 3,000 miles. For my wife, it’s closer to 5,000 miles. Your Tallahassee Florida auto service advisor at Auto Super-Service Center will be happy to have this discussion with you and help you sort it out.

Just a quick word on why severe service intervals are shorter. One has to do with heat. That can either be external heat from the weather or engine and transmission heat from stop and go driving or working extra hard moving heavy loads or towing. The heat causes the fluids like oil and transmission fluid to break down more quickly and then they aren’t as effective.

Another factor is water. Moisture naturally collects in fluids as they cool. In your motor oil, for example, if you don’t drive long enough for the oil to fully heat up, the water won’t evaporate. Water in the oil can lead to the buildup of damaging sludge.

If you live where the air is dusty or polluted, fluids will become contaminated and filters will get dirtier more quickly.

So make an honest evaluation of your driving conditions. You’ve made the commitment to take care of your vehicles, so it only makes sense to follow the right schedule.

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Tallahassee Customer Detective Work

Tuesday, November 22nd, 2011

One might say the most challenging part of being an automotive service technician at Auto Super-Service Center in Tallahassee Florida is diagnosing a problem before it can be fixed.

Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So it’s challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it’s not something obvious, it’s easy for the customer to focus on the fixing and not the diagnosing.

Let us introduce you to something we’ll call Customer Detective Work – that is helping your Tallahassee Florida technician find clues to what’s wrong.

We start with the detective basics: What, Where and When. Play along with me. You come in to Auto Super-Service Center and your car is making a funny sound.

  • Q: Where’s the sound?
  • A: Around the right front wheel.

  • Q: What kind of sound?
  • A: Kind of a clunk, clunk sound.

  • Q: When do you hear the sound?
  • A: When I turn and accelerate.

  • Q: Right and left? Forwards and back?…

Do you see where we’re going? You’re gathering additional information to help your Tallahassee Florida technician know where to start. Based on your car and the tech’s experience, he’ll know where to look and can start with the obvious suspects.

You can see how that would be more helpful than dropping the car off with a note that says “making a funny noise”.

When you think you need to bring a vehicle in, make some notes about the problem. Rather than just saying “it’s leaking”, tell the tech the color of the fluid, and approximately where under the car you see the puddle.

Things like ‘the car is stalling or sputtering’ are often very hard to diagnose because they’re intermittent. They may not happen every time you drive and usually aren’t happening when you actually bring the car in. So, it is a big help for you to describe what’s happening in as much detail as possible.

Your Tallahassee Florida technician at Auto Super-Service Center will need to be able to duplicate the problem if possible so he needs to know details, like ‘it stalls after it’s been driven for about 20 minutes and I go over 50 miles an hour’.

If the tech can experience the problem personally, he’s better able to make a diagnosis and repair. And, then test to see if the repair solved the problem.

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Charge It In Tallahassee For Extended Battery Life

Tuesday, November 15th, 2011

Here’s an interesting statistic for our friends in Tallahassee Florida: Only thirty percent of car batteries make it to forty-eight months. And the life expectancy varies by where you live. It ranges from fifty-one months in extremely cold areas to just thirty months in extremely hot climates.

Why is that? It turns out that it’s our modern cars with all their electric accessories that are to blame. Things like, GPS, DVDs, and entertainment computers are keeping car batteries from maintaining a full charge. The longer a battery goes with a low charge, the sooner it’ll die.

So you must recharge your battery. This is the job of the alternator. The problem comes when the car’s demand for electricity is high and we are driving in stop and go conditions or short trips around Tallahassee or Quincy. The alternator just can’t keep up.

The result is shortened battery life. So what can we do to improve our battery’s health?

We need to keep the battery as close to a full charge as possible. That can be hard because sitting for just twenty-four hours in hot weather between charges can be too long. When the weather’s cold, sitting for several days will cause discharge.

So some highway driving between Havana or Cawfordville will help keep a full charge if the battery has not been deeply depleted. Car batteries are not designed to be run down really low, or deep cycled, as it’s called. So using your headlights or other power accessories when the car is off can deeply deplete your battery. Using the alternator to recharge from a deeply depleted state is very hard on your battery because it charges too fast. In fact, on average, your battery would only last for ten recharges like that.

If you do find yourself with a dead battery or very low battery, use a good quality battery charger to slowly bring the battery up to full charge. Follow the instructions on the charger.

Because our batteries are so often at less than a full charge, experts suggest that we use a battery charger from time to time to keep the charge up. They recommend once a month during hot weather and once every three months during colder times.

Now, a word on safety. Batteries contain sulfuric acid that can severely burn your skin and could blind you. If you find yourself with a dead battery, carefully inspect it before you jump start it. If the case is bulging, cracked or leaking, do not jump start it. Damaged batteries can explode or catch fire.

Deeply discharged batteries can freeze. Do not jump start a frozen battery.

Ask us about tires, brakes, and alignments, too.

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Fuel Saving Tip: Dirty Oil In Your Tallahassee all passenger cars & light trucks

Tuesday, November 8th, 2011


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If you’re a quart low in your all passenger cars & light trucks, there isn’t enough motor oil to lubricate your engine properly. The extra friction causes drag that reduces fuel economy while you’re driving around the Tallahassee area.

Clean Oil for your all passenger cars & light trucks The same goes for dirty oil; it doesn’t reduce friction properly. The result is you get to watch those numbers at your local Tallahassee gas pump rolling higher and higher.

The transmission also needs the proper amount of clean fluid to do its work. When it’s in need of service, the transmission drags your fuel economy down.

So keep it clean and give yourself a fighting chance.

Auto Super-Service Center
3781 N. Monroe St.
Tallahassee, Florida 32303
850-562-4608

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Tallahassee Safety Systems: Tire Pressure Monitoring System

Tuesday, November 1st, 2011


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Flats, blow outs, skids and longer stopping distances can all be the result of Tallahassee folks driving around on under-inflated tires. Now, it’s hard to tell when a radial tire is under-inflated. If your manufacturer recommends 35 pounds of pressure, your all passenger cars & light trucks tire’s considered significantly under inflated at 26 pounds. The tire may not look low until it gets below 20 pounds.

New laws required manufacturers to include a Tire Pressure Monitoring System – or TPMS system – in all cars and light trucks by the 2008 model year. The system has a dashboard mounted warning light that goes off if one or more of the tires falls 25% below manufacturer’s pressure recommendations.

Tallahassee Safety Systems: Tire Pressure Monitoring SystemThis technology has been used by Tallahassee race car drivers for years. They are able to head off problems from under inflation by closely monitoring tire pressure on the track. It’s up to your car’s manufacturer to determine which of many TPMS systems available they’ll use to comply with the law.

Obviously, all of this doesn’t come free for Tallahassee drivers. U.S. government studies have estimated the net costs. Of course, the TPMS system itself will cost something. Maintaining the system will have a cost, replacement of worn or broken parts and tire repair cost increases.

The costs are partially offset by savings in fuel and tire wear. There’s also a saving in property damage and travel delay. The net cost is estimated to be between $27 and $100. The government predicts fewer fatal accidents. They estimate that it will cost between three and nine million dollars for every life saved.

Your safety has always been a concern at Auto Super-Service Center. We want you on the road and accident free. We’ve traditionally provided things like tire rotations, snow tire mounting and flat fixes at a very low cost. We’ve been able to quickly and cheaply provide the service, and pass the low cost on to you as an expression of our good will.

That’s why we’re concerned about how you’ll perceive the changes that this new law will force. Every time a tire is changed: taken off to fix a flat, a new tire installed, a snow tire mounted; the Auto Super-Service Center service technician is now going to have to deal with the TPMS system.

Even a simple tire rotation will require that the monitor be reprogrammed to the new location of each tire. When a car battery is disconnected, the TPMS system will need to be reprogrammed. TPMS sensor batteries will need to be changed and failed parts replaced.

Like all other Tallahassee service centers, here at Auto Super-Service Center we’ve had to purchase new scanning equipment to work with the TPMS sensors and to update expensive tire change equipment to better service wheels equipped with the new monitoring systems. Our Auto Super-Service Center service technicians have been thoroughly trained on many systems and new tire-changing techniques. All of this adds up to significantly increased cost to perform what was once a very inexpensive service for you.

So when you start so see the cost of tire changes, flat repairs and rotations going up at Auto Super-Service Center, please keep in mind that it’s because of government mandated safety equipment. We want to keep you safely on the road – and we’re committed to doing it at a fair price. This new safety equipment will help you avoid the most common types of vehicle failure in Tallahassee, and possibly a catastrophic accident.

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