Archive for March, 2010

Winter Tires

Tuesday, March 2nd, 2010

What type of technology do you use? Do you prefer an 8-track tape or an iPod? When it comes to winter tires, much of the public’s perception dates back to when 8-track was the best way to listen to the Bee Gees.

Twenty years ago, winter tires differed from highway tires only in their tread design. We called them snow tires back then and they had big, knobby lugs that were designed to give good traction in deep snow. They had the same rubber compound as regular tires and they weren’t very good on ice, packed snow or wet roads. They were not even very good on dry roads. They really helped in deep or loose snow, but they did a poor job the rest of the time. They were loud and rode hard. You couldn’t wait to get them off in the spring.

Then all-season tires started to come along. All-season tires are really a compromise between summer and winter performance. They have acceptable hot weather ride and tread life, and you can get through mild winter road conditions OK. But there are some really good reasons to consider winter tires.

Modern winter tires do a terrific job in a wide range of winter conditions. First of all, below 45 degrees Fahrenheit, regular tires become hard and inflexible. That means they don’t provide the road grip you need. Even if you don’t live somewhere with a lot of snow, but it still gets below 45 degrees in the winter, you will be safer with winter tires.

In addition, they are specifically designed to more effectively move snow and water. That’s the key to traction on ice, packed snow and wet roads. They use a micro-pore compound that allows the tire to bite into ice and snow. They also use wider grooves that run around the circumference of the tread to expel snow from the tire better. The lugs and grooves on winter tires have a special shape that throws the packed snow out of the tread as the tire turns. The tread is then open when it comes back in contact with the road and can provide good traction.

Winter tires also have a lot of sipes. Sipes are thin slits in the tread. The edge of the sipes grab ice and packed snow to provide tons of traction and to expel water and slush out of the tread. winter tires have a rounder casing to cut into the snow’s surface. The treads on regular summer tires can actually get packed with snow instead and become very slick. winter tires offer 25% to 50% more traction than all-season tires. And when it comes to stopping power, all-season tires take 42% longer to stop than winter tires. Sometimes that’s the difference between getting home safely and spending the night in a snow bank.

Now back when the 8-track was king, you just put snow tires on the drive wheels. That worked out OK because the rubber compound was essentially the same. Now, winter tires provide so much more traction than all-season or summer tires, that there’s a huge difference between the traction at the front and rear ends of the car if you only put winter tires on the drive wheels.

For example: if you take a corner on an icy road and the rear end starts to slide out, essentially the rear is trying to pass the front because it’s going faster. If you have high traction winter tires only on the front, they are going to be much more effective at transferring cornering grip and stopping power to the front wheels. This will actually cause the rear end to whip out even more.

That’s why tire manufactures instruct their dealers that they must install winter tires on the rear wheels as well whenever they put winter tires on the front end of any vehicle. It’s a major safety concern. It’s strongly recommended that winter tires be installed on all four wheels on rear wheel drive vehicles as well. The front tires do most of the steering and braking work – it only makes sense that you provide the front end with the best traction you can.

People often assume that if they have four-wheel drive or all-wheel drive they don’t need winter tires on all four wheels. Would you intentionally disconnect the four-wheel drive in poor road conditions? Of course you wouldn’t, but that’s essentially what you do if you only put winter tires on one end. It only makes sense to have the same level of traction and control at all four corners.

The province of Quebec in Canada has issued a law requiring all passenger vehicles, taxis and rental cars with Quebec license plates to install a full set of four winter tires between November 15th and April 1. It’s that important.

Many modern cars have traction control and anti-lock brakes so people may think that they don’t need winter tires. But you need traction to accelerate, steer and stop. The tires provide the traction so that the traction control and anti-lock brakes have something to work with.

Look for tires with the symbol of a mountain with a snowflake in it. This means the tire complies with the severe snow standard. All-season tires will have an M&S, for mud and snow, on the sidewall.

So when the temperatures drop below 45 degrees, be sure you have a set of four winter tires for maximum performance in snow, packed snow, ice, wet and dry roads. Your tire professional can help you find the right winter tire for your vehicle and driving needs.

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Proper Fluids for Your Vehicle

Tuesday, March 2nd, 2010

We would like to give you an update on some of the things happening in automotive fluids. You know, cars are becoming more sophisticated everyday – and fluids such as, oil, coolant and transmission fluid are becoming more specialized at about the same pace.

The do-it-yourselfer has to be pretty careful so that they do not actually harm their vehicle with the wrong type of fluid. That is why so many Florida car owners rely on the advice of their service consultant to not only get the correct family of fluids, but to suggest the formulation that is best for their car and the way they drive.

Let’s start with engine oil. If you have been paying attention, you will have noticed a number of new oil weights on the scene in the last several years. Modern engines are built to much tighter tolerances and have very complicated valve trains. The oil must be thin enough to lubricate complicated parts when the engine is cold. The weight of an oil is expressed in terms like 20-W-50 or 5-W-30. Manufacturers recommend the weight of oil for each vehicle they make. The recommendation is based on engine design. Your Tallahassee service center will know what weight your manufacturer recommends – and it’s important to follow those recommendations. A service adviser at Auto Super-Service Center can also offer suggestions for special formulations and can explain conventional and synthetic oils.

Antifreeze, or engine coolant, is another area that has become more complicated. For a long time, manufacturers only called for a couple of different types of coolant. Now there are several different formulations that are needed because of the different materials that manufacturers are using to build the cooling system. Using the wrong type of coolant can actually void your warranty, so you want to get that right.

Transmission fluid is beginning to be specialized as well. New transmission designs have particular requirements that mandate the use of specific formulations. Recently, new, somewhat confusing, standards for brake fluid have also been released.

Not too long ago, there was a good chance that all of the vehicles at your house would use many of the same fluids. However, as automotive technology advances, the array of basic automotive fluids you need will grow. And, some of the formulations will cost a little more. Fortunately, your Tallahassee service center will continue to update their training to keep pace with technology so that you’ll get the right fluids your car needs. It’s all part of the commitment your service center makes to your driving peace of mind.

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Clean Fuel Makes a Happy Engine In Tallahassee Florida

Tuesday, March 2nd, 2010

If the fuel system in your all passenger cars & light trucks is dirty, you will be wasting gas and losing performance as you drive around Tallahassee Florida.

Unless you drive a vintage car, you have fuel injectors. They need to be properly maintained. That is why your owner’s manual has a schedule for cleaning your fuel injectors and other parts of your fuel system.

Your service technician at Auto Super-Service Center has the tools and chemicals to do the job right. Auto Super-Service Center uses a process that gives your car a deep, professional fuel system cleaning. The particles, gum and varnish that build up in your fuel system are removed so that it can run cleanly and efficiently.

After a professional fuel system cleaning, you’ll notice more power, better gas mileage and reduced exhaust emissions. AutoNetTV strongly recommends you follow your manufacturer’s fuel system cleaning service recommendations to keep your vehicle running strong.

It’s expensive to replace a fuel injector that’s been damaged by neglect. Check with your service technician at Auto Super-Service Center and see when your car is scheduled for a fuel system cleaning.

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Engine Air Filter

Tuesday, March 2nd, 2010

You may have found yourself in the following situation: You go to get your oil changed and the service adviser recommends you get a new engine air filter. You say yes, but because you didn’t know what an air filter is or what it does, you were too embarrassed to ask.

First of all, you did the right thing by getting a new one. And, you should never be too embarrassed to ask for more information. It’s your money and you have a right to understand what you’re paying for. Let’s review what an air filter does.

Air is the focus of this discussion. What is the air like outside right now? Can you see the smog? Is it full of pollen? How about dust? Anyone with hay fever can tell you that there’s plenty in the air that you can’t see. Well, it’s the engine air filter’s job to clean that air before it goes into your engine, to mix with the fuel and be burned. Without a filter, the inside of your engine would be extremely dirty from all the gunk that was burned in the cylinders.

In fact, for every gallon of gas you burn, your engine needs 12,000 gallons of air. That little filter does a very big job. It’s no wonder that the air filter gets dirty and needs to be replaced. Think about a vacuum cleaner. When the bag gets full of dust and dirt, the vacuum doesn’t clean as well. It can’t move enough air to create good suction. A clogged engine air filter is the same way – the engine can’t get enough air to burn the fuel efficiently. That means less power and wasted gas.

That’s why your manufacturer has recommended that you change your filter at regular intervals. Of course the conditions you drive in will affect how quickly the filter gets dirty. If you drive where it’s very dusty or where there’s lots of pollen or pollution, you may need to change the filter sooner. The filter is easy to check visually, so your service technician can quickly make the call. He might recommend immediate replacement, or simply let you know that it is getting close and that you’ll need to replace it soon – like at your next oil change.

Because a severely dirty air filter hurts your fuel economy, many people find that a new air filter pays for itself in gas savings before the next oil change. They also make premium air filters that have been proven to increase your horsepower and torque. If more power is important to you, a high performance air filter is some of the cheapest horsepower you can buy.

The better your car breathes, the better it runs – kind of like people. And don’t worry – if you have a question or don’t understand a recommendation just contact Auto Super-Service Center at 850-562-4608 or http://autosuperservicecenter.com/

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Serpentine Belt Replacement

Tuesday, March 2nd, 2010

Don’t you hate it when you hear that squeal from under the hood? It usually means there is a problem with the serpentine belt. The serpentine belt powers a lot of engine accessories. It runs the alternator-which charges the battery, the water pump-which cools the engine, the air conditioning and the power steering pump. All pretty important parts. It is called a serpentine belt because it snakes around a bunch of engine components.

Serpentine belts are especially tough. They can last for years and go for tens of thousands of miles. But, with time they wear out. If your belt breaks while you are driving, everything will come to a halt within minutes. You have to stop the car or it will overheat, potentially causing major engine damage. And it probably won’t be at a convenient time or place. You might even need to get your car towed to a Tallahassee automotive service center. That is why manufacturers recommend a belt replacement on schedule. You really should get it done on schedule because a belt failure will definitely take you off the road.

If you hear a squeal when accelerating or a slow, slapping sound at idle, you should have your serpentine belt looked at. Your service technician will visually inspect your belt to see if it needs to be changed sooner than scheduled. If the belt has more than three or four cracks an inch, has deep cracks that penetrate half the depth of the belt, is frayed, is missing pieces or has a shiny glazed look, it needs to be replaced regardless of age or mileage.

Serpentine belt replacement is relatively inexpensive, especially compared with the cost and inconvenience of being stranded or getting a disabled vehicle to a service center for repairs. An ounce of prevention is worth a pound of cure. To schedule a belt inspection, call Auto Super-Service Center at 850-562-4608. We are located in Tallahassee at 3781 N. Monroe St..

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Keeping Your Tallahassee Air Fresh When Driving With A Clean Cabin Air Filter

Tuesday, March 2nd, 2010

What is a cabin air filter? Is it:

A. A filter for your Tallahassee house?
B. A fresh, piney scent?
C. A filter for the passenger compartment of your car?

Clever you, it’s C.

A cabin air filter cleans the outside air before it comes into the passenger compartment. It filters out common Tallahassee air particles like dust, pollen, spores, bacteria, pollutants, exhaust gas, odors and even sparrows.

These high tech filters can block particles larger than 3 microns. By contrast, a grain of sand is about 200 microns.

Not all vehicles in Tallahassee have cabin air filters. They are fairly new on the scene. About forty percent of new vehicles sold in Tallahassee come with cabin air filters, but the number is growing every year.

Cabin air filters can make for a very nice driving environment. Your car can be a haven during our Tallahassee allergy season with very little dust and pollen getting into the cabin. However, the filter eventually gets clogged. When this happens, your heating and air conditioning flow can become restricted. The filter can even get kind of smelly.

Check your owner’s manual for recommended replacement intervals. Often, the owner’s manual forgets about the cabin air filter, so ask your service technician at Auto Super-Service Center for a recommendation. It’s usually every year or 12,000 miles / 19,000 kilometers. Change it sooner if you drive in dusty conditions around the Tallahassee area, or if you start to notice an odor from your ventilation system.

So keep your cabin air filter clean. It may not help with your brother-in-law in the backseat, but it will make your driving experience around Tallahassee more enjoyable.

Come by Auto Super-Service Center and we’ll take a look at your cabin air filter for you.

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Tire Tread Depth for Tallahassee Florida

Tuesday, March 2nd, 2010

So, when are your tires actually worn out? This is a question a lot of us in Tallahassee Florida ask ourselves. For many, the answer is ‘when they no longer pass a safety inspection’. But waiting that long can have a serious impact on your safety.

The U.S. Federal government doesn’t have any laws for tread depth, but 42 of the states, and all of Canada, do have regulations. They consider two-thirty-seconds of an inch to be the minimum legal tread depth. Two other states, including California, consider one-thirty-second to be the minimum and six states have no standards at all. Call us at Auto Super-Service Center (just call 850-562-4608) to find out what your requirements are in the Tallahassee Florida area.

Since 1968, U.S. law has required that a raised bar be molded across all tires. When tires are worn enough that this bar becomes visible, there’s just 2/32” of tread left. But does that older standard give you enough safety?

Well, Consumer Reports issued a call to consider replacing tires when tread reaches 4/32”. And the recommendation is backed by some very compelling studies. Now before we go into the studies, you need to know that the big issue is braking on wet surfaces.

We tend to think of the brakes doing all the stopping, but you also need to have effective tires to actually stop the car. When it’s wet or snowy in Tallahassee Florida, the tread of the tire is critical to stopping power.

Picture this: you’re driving over a water-covered stretch of road. Your tires actually need to be in contact with the road in order to stop. That means the tire has to channel the water away so the tire is actually contacting the road and not floating on a thin film of water – a condition known as hydroplaning. When there’s not enough tread depth on a tire, it can’t move the water out of the way and you start to hydroplane.

This is where the studies come in. We think you’ll be surprised. A section of a test track was flooded with a thin layer of water. If you laid a dime flat on the track, the water would be deep enough to surround the coin, but not enough to cover it.

A car and a full-sized pick-up truck were brought up to 70 mph and then made a hard stop in the wet test area. Stopping distance and time were measured for three different tire depths. First, they tested new tires. Then tires worn to legal limits. And finally, tires with 4/32” of tread were tested – this is the depth suggested by Consumer Reports

When the car with the legally worn tires had braked for the distance required to stop the car with new tires, it was still going 55 mph. The stopping distance was nearly doubled. That means if you barely have room to stop with new tires, then you would hit the car in front of you at 55 mph with the worn tires.

Now with the partially worn tires – at the depth recommended by Consumer Reports – the car was still going at 45 mph at the point where new tires brought the car to a halt. That’s a big improvement – you can see why Consumer Reports and others are calling for a new standard.

Now without going into all the details, let us tell you that stopping the truck with worn tires needed almost 1/10 of a mile of clear road ahead to come to a safe stop. Obviously this is really a big safety issue.

The tests were conducted with the same vehicles, but with different sets of tires. The brakes were the same, so the only variable, was the tires.

So, how do you know when your tires are at 4/32”? Well, it’s pretty easy. Just insert a quarter into the tread. Put it in upside down. If the tread doesn’t cover George Washington’s hairline, it’s time to replace your tires. With a Canadian quarter, the tread should cover the numbers in the year stamp.

Now you may remember doing that with pennies. But a penny gives you 2/32” of an inch to Abraham Lincoln’s head. The quarter is the new standard – 4/32”.

Tires are a big ticket item and most people in Tallahassee Florida want to get the most wear out of them that they can. But do you want that much more risk just to run your tires until they are legally worn out? For us, and we would guess for many, the answer is “no”.

Well, Mr. Washington, let’s go out and look at my tires.

Auto Super-Service Center
3781 N. Monroe St.
Tallahassee, Florida 32303
850-562-4608

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Risk of Extended Oil Change Intervals

Tuesday, March 2nd, 2010

Nothing in your engine workers harder than your oil. With hundreds of moving parts, and thousands of explosions every minute, it’s no wonder that engine oil needs to be changed frequently!

You’ve probably heard the old rule of thumb: Change your oil every 3,000 miles/ 5,000 kilometers or 3 months, whichever comes first. But some car manufacturers have introduced extended oil change intervals. They figure that a modern vehicle driven under the right conditions can go for 5,000 miles/8000 kilometers or more between an oil change.

The key phrase here is “under the right conditions”. If you look at your owner’s manual, you’ll see two different maintenance schedules: one for “normal” driving conditions and one for “Severe Service”. Severe service driving conditions include stop and go, short trips, towing, hauling, hot, cold, and dusty driving. That’s why at AutoNetTV we often refer you to the severe service schedule in your owners’ manual, because, for most of us Florida car owners, that’s the way we use our vehicles in everyday life.

Recently, four of the largest auto manufacturers in the world have extended engine warranty coverage for engine damage caused by oil sludge resulting from longer oil change intervals. They found that real-world conditions require more frequent oil changes than the 7,500mi/12,000 km interval they were recommending. They subsequently recommended more frequent oil change intervals and proof of timely oil changes in order to qualify for the extended warranty.

Oil sludge is the culprit. Sludge is oil that has turned to a thick, jelly-like consistency. Sludge can block passages in the engine, preventing oil from lubricating vital engine parts. Parts wear more quickly and may fail prematurely.

Sludge is caused by several factors. The first one is simply – time. The engine oil is contaminated by exhaust gas that eventually leads to sludge. That is where the recommendation to change your oil at least every three months comes from. Sludge can also come from oil that gets contaminated by water from normal condensation. A few minutes of driving at Florida freeway speeds allows the oil to heat up enough for the water to evaporate. The problem is we often run errands or take other short trips that don’t allow the engine to warm up enough for the water to evaporate. This is especially true in winter. Sludge also forms when the engine gets too hot, causing the oil to breakdown. Stop and go summer driving, towing and hauling are all prime conditions for creating harmful sludge. And every engine has hot spots that create sludge.

Given all of these factors, estimating when to change your oil is pretty complicated. A couple of manufacturers have computer programs built into their vehicles that record the number of cold starts, how many times the cylinders fire, engine temperature and other factors. From that, the computer estimates when you should change your oil and flashes a warning. But what if you do not have a vehicle with this feature? How do you know when to change your oil? We’re not sure you really can. Which is why it is better to be safe than sorry. 3,000 mi/5,000 km or three months – whichever comes first – talk with a service advisor at Auto Super-Service Center in Tallahassee and see if that’s a good recommendation for the way you drive.

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Keys to a Long Lasting Vehicle

Tuesday, March 2nd, 2010

We’re living in a disposable society. Everything from elaborate packaging to our clothing. Even cell phones are disposable. When replacement is cheaper than repair, the term “built to last” goes by the wayside. An exception is our vehicles. They’re still a very big investment and we want to make them last as long as possible – and we want to make keeping them as cheap as possible. When talking cars, it’s all about preventive maintenance. There is an old saying that says, “a stitch in time saves nine” and that is really true when it comes to taking care of your car. A great example is coolant service.

Your coolant not only protects your engine from overheating and freezing – it must also protect cooling system components from corrosion. Over time, coolant becomes corrosive and actually starts to damage your radiator and other parts. That’s why you need to have your cooling system serviced on a regular schedule.

The same is true for your power steering system, brake fluid, air conditioning system, differential and transmission. And of course, don’t forget those oil changes right on schedule. Skipping even one change can start the build up of harmful oil sludge.

Our engines are full of gaskets and seals. Fresh fluids condition those gaskets and seals to keep them from drying out and leaking. Automotive fluids contain additives that help clean and lubricate the various systems they protect. Over time, the additives are used up and the fluid just does not provide the protection it did when it was fresh. And don’t forget the mechanical systems. Changing brake pads before they are worn to the point that they cause damage to rotors is a great way to keep your operating costs down.

Replacing serpentine belts and timing belts on schedule is much cheaper than repairing the damage that can be caused by failure. Also, air filters, fuel filters, PCV valves and batteries are all important. Regular wheel alignments, tire rotation and balancing will make your tires last longer. And don’t forget to replace your shocks and struts when they wear out. Your fuel system needs regular cleaning to keep running well, prevent mechanical damage and reduce fuel consumption.

Now this is a lot to remember – too much really. But it is your Tallahassee automotive technician’s job to keep on top of this stuff. At Auto Super-Service Center we can tell you what your manufacturer recommends and help you with a plan to take care of it. We can advise you about which maintenance schedule you should use – the regular schedule or the severe service schedule – depending on the kind of driving you do. We also know the right fluids for your vehicle and may even suggest higher mileage formulations for your older vehicle.

Bottom line – take care of this stuff on schedule and you will reduce operating costs, prevent costly damage and maintain your warranty coverage.

Of course, you want your car to look as good as it runs. Regular washing will prevent rust and protect your finish. Take advantage of cleaners, waxes and protectants for your interior and tires. Your vehicle will look great and you’ll be proud to drive it longer.

Most of us can’t afford to throw away our car when it breaks down. By budgeting for regular preventive maintenance, we can prevent many inconvenient – and expensive – problems down the road, and can keep driving “old faithful” for years to come.

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Service Center Standard and Procedures

Tuesday, March 2nd, 2010

All pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget important steps. It is also how you can assure a predictable outcome.

That is why Havana and Quincy automotive service centers have procedural standards for each service they perform. Technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, centers can assure a quality outcome. The job is done right every time and you are happy with how your car performs.

Each company trains its technicians to standards. The industry as a whole is very committed to standards of excellence and encourages individual service center operators to apply them to every vehicle they service.

An example is how service technicians grade problems and communicate their recommendations. If a technician tells you that a repair or replacement is required it must meet the following criteria:

  1. The part no longer performs its intended purpose
  2. The part does not meet a design specification
  3. The part is missing

The technician may suggest repair or replacement if:

  1. The part is close to the end of its useful life – just above discard specifications or likely to fail soon
  2. To address a customer need or request – like for better ride or increased performance
  3. To comply with maintenance recommended by the vehicle’s manufacturer
  4. Based on the technician’s informed experience

Here are some examples:

An exhaust pipe has rusted through and is leaking. Replacement is required because the part has failed. If the pipe were rusted, corroded or weak, but not leaking, the technician may suggest it be replaced because it is near the end of its useful life and replacing it now may be more convenient for the customer.

Suppose a customer wants to improve his car’s handling, but his shocks haven’t failed. The technician may suggest replacement of the shocks to satisfy the customer’s wishes.

Under these guidelines the service center must refuse partial service of a required repair if the repair creates or continues an unsafe condition. Let’s say a customer has a cracked brake rotor. This is a dangerous condition that must be repaired. If the customer does not want to replace the rotor, but instead just wants new brake pads installed, the shop must ethically refuse the partial repair. That can be an upsetting conversation, but understanding that service centers operate under service standards and procedures is comforting. You want your service to be done right and to have confidence in your technician’s recommendations.

The automotive service industry and Auto Super-Service Center want the best for you and for you to keep coming back. AutoNetTV is committed to providing automotive maintenance information to help you be confident in your service decisions.

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