Archive for March, 2010

Auto Super-Service Center Often Asked About Premium vs. Regular Gas

Wednesday, March 31st, 2010

People in Tallahassee Florida often ask the question: “Will using premium gas make my car run better?” The answer is simple. But first, let’s talk about what exactly premium gasoline is.

Different grades of gasoline have different octane ratings. Regular gasoline has the lowest octane rating and premium the highest. Most gas stations around Tallahassee Florida also carry a mid-grade that falls in between the two. The octane range for the different grades of gas varies by region due to altitude differences.

Engines require different octane ratings because of design differences. For example, turbocharged engines usually require premium gas.

There’s a sticker on your gas tank filler lid that tells you the minimum octane rating your manufacturer recommends.

For help identifying the type of gasoline your engine needs, come by our Tallahassee Florida service center:
Auto Super-Service Center
3781 N. Monroe St.
Tallahassee, Florida 32303
850-562-4608

Read your owner’s manual carefully to see if it’s acceptable to use lower grades. With some cars in Tallahassee Florida it is; the engine control computer can adapt. You’ll lose some performance, but won’t do damage. With other engines, using a lower grade of fuel could result in serious damage; so you don’t want to save a couple of bucks at the pump only to pay it out a hundred fold at the repair shop.

Your car will run best on the grade of gasoline recommended by the manufacturer.

Today’s computer controlled vehicles are optimized to run well on the recommended grade of fuel. Using a higher grade than is recommended will not give you any additional performance or better fuel economy.

Regulations require detergents for all grades of gasoline, so your engine will have the same protection, regardless of the grade of fuel you use. If you do hear some knocking or pinging from your engine, take it seriously and get your all passenger cars & light trucks into Auto Super-Service Center. It may be a sign that you need a tune-up or some other repair.

In times of high gas prices, we’re all conscious of making our fuel dollar go further as we drive around Tallahassee Florida. Be sure to use the right gas for your car. Keep your tires properly inflated and your vehicle well maintained and you will get the best fuel economy possible.

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What To Do In Case Of An Accident in Tallahassee

Wednesday, March 24th, 2010

Screeching tires, crunching metal – it’s an accident! If you’ve ever been in a car accident in Tallahassee, even a minor one, you know how upsetting it can be. It’s hard to think straight and know what to do.

Let’s review what you should do in case of an accident:

When an accident occurs, you should always stop. Leaving the scene of an accident in Tallahassee is considered a crime – even if it’s not your fault. And hit and run penalties are fairly severe, possibly resulting in steep fines, loss of your Florida driver’s license or even jail time.

Your jurisdiction may require that you try to help someone who is injured by calling for help or performing first aid if you are able. Warn other Quincy and Cawfordville motorists by putting out flares, using your flashers or lifting your hood. Call Tallahassee emergency services as soon as possible. Tell the operator if medical or fire help is needed.

Always file a Tallahassee police report. It’s tempting to skip this if everything seems to be ok. But without a police report, the other guy can say whatever he wants about the accident later, and you’ll not have an objective report to help defend yourself. Discuss the accident only with the police. Emotions are strong after an accident and we naturally want to talk about it – don’t. Never admit fault or guilt to anyone including the police officer. Sometimes we may feel at fault, but in the eyes of the law, the other guy is responsible.

Truthfully give the officer the facts: such as “I was going thirty miles an hour” not “I wasn’t speeding”. Remember, anything you say to the officer or anyone else can be used against you.

Also get the officer’s name and ID number and ask where you can get a copy of the accident report.

Get the facts on the driver and owner of the other vehicle:

  • Name
  • Address
  • Phone number
  • Date of birth
  • Driver’s license number and expiration
  • Insurance information

Also take down a description of the other Tallahassee vehicle, license plate and vehicle identification number. Most Florida auto insurance companies don’t record license plate numbers, so the VIN number is the best way to track the vehicle.

Ask witnesses, including passengers, to wait for the police. If they can’t wait, ask for contact information and request that they write a brief description of what they saw. If someone refuses to leave their name, write down their license plate number so the police can track them down later if necessary. Always call your insurance agent or your insurance company. Call or see a physician if you think you may have been injured. For vehicle repairs, call Auto Super-Service Center at 850-562-4608

Contact Auto Super-Service Center to learn more about what do do in case of an auto accident.
You can find us at:
3781 N. Monroe St.
Tallahassee, Florida 32303
Or call us at 850-562-4608

Auto Super-Service Center and AutoNetTV hope that you never have to use this information and wish you happy Tallahassee travels.

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TPMS: Tire Pressure Monitoring For Your Tallahassee Auto

Wednesday, March 17th, 2010

You may know that all 2008 model year and newer cars, mini-vans and light trucks in Tallahassee come with a tire pressure monitoring system. Many slightly older vehicles around Tallahassee have these systems as well. A tire pressure monitoring system – called TPMS – consists of sensors on each wheel that measure tire pressure.

If tire pressure drops 25 percent below the manufacturer’s recommended pressure, the sensor sends a signal to a monitoring unit that causes a warning to light up on the dashboard. When you see the warning light, you know it’s time to put some air in your tires.

There are many benefits to driving with properly inflated tires around Tallahassee. First is cost savings. Running at the correct air pressure improves fuel economy. Driving on under-inflated tires is like driving through sand – it drags down your fuel economy. You’ll also see longer, more even tread wear so your tires’ll last longer.

Another important benefit of properly inflated tires is increased safety. Under-inflated tires become hotter and that heat can actually lead to tire failure – possibly resulting in an accident. Your car and the tires themselves will just perform better and more safely around Tallahassee with properly inflated tires.

Local Tallahassee consumer groups, law-makers and vehicle manufacturers advocate TPMS systems hoping that they will save lives, property damage and inconvenience. While you can’t put a value on saving a life, we keep in mind that TPMS systems will carry a cost.

The systems themselves are added into the price of the car. The batteries in the sensors will have to be replaced from time to time. Parts will break and need to be replaced. In colder climates around Florida, ice and salt are frequent causes of failure.

In addition, there are other behind-the-scenes costs to be aware of. Every time a tire is replaced, repaired, rotated or balanced, the tire technician has to deal with the TPMS system.

Your service center (Auto Super-Service Center) must purchase equipment used to scan and reactivate the TPMS system after every tire service. Because older tire change equipment can damage TPMS sensors, your service center may need to buy expensive, new tire changers.

Since there is no uniformity among manufacturers, technicians need to be trained on several TPMS systems. These behind-the-scenes costs are very real to your service center.

That’s why they are anxious for you to understand the financial impact of TPMS systems. In the past, they’ve been able to quickly and cheaply provide tire services, and then pass the low cost on to you as an expression of their good will. But now even these simple jobs will take much longer.

Sensors will need to be removed and reinstalled. Even a tire rotation will require that the monitor be reprogrammed to the new location of each tire. When a car battery is disconnected, the TPMS system will need to be reprogrammed.

So when you start so see the cost of tire changes, flat repairs and rotations going up, please keep in mind that it’s because of this new safety equipment. Auto Super-Service Center just wants to keep you safely on the road – and we’re committed to do so at a fair price.

It’s important to remember that the TPMS warning only comes on when a tire is severely under-inflated. You’ll still want to check your tire pressure on a regular basis. At every fill-up is best, but you should check pressure at least once a month. Here’s wishing you safe travels.

Contact Auto Super-Service Center for more information about Tire Pressure Management Systems.

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What Tallahassee Automotive Service Consumers Should Know

Wednesday, March 10th, 2010

There are some things Tallahassee consumers should know about Tallahassee automotive service and repair. First and foremost, Auto Super-Service Center cares about you and your family’s safety. And we really appreciate your business. Auto Super-Service Center in Tallahassee wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.

Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix cars. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The technicians that work for Auto Super-Service Center need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other technicians to help them with a difficult problem and pulling together a job order that makes sure that each step of the process is addressed.

The threshold for getting started as a technician gets higher all the time and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. The average Havana or Quincy driver may not realize the business and environmental regulations Auto Super-Service Center must comply with. Of course that costs money too. Like any business, overhead is a big factor.

When you go into a Tallahassee restaurant you don’t value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you’ll come back and tell your friends.

It’s the same for Auto Super-Service Center. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, Tallahassee customers are happy to see them succeed as a Florida automotive business.

Contact Auto Super-Service Center to learn more about our extensive auto service training.
You can find us at:
3781 N. Monroe St.
Tallahassee, Florida 32303
Or call us at 850-562-4608

Your Tallahassee service center loves to see its customers whenever they come in, but they would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. They want to work together with you to avoid breakdowns. Tell your Tallahassee area friends and family to go in for their scheduled maintenance too. That lowers the service center’s marketing costs and helps keep its labor rates down. That’s good for everyone.

Auto Super-Service Center appreciates this great review of automotive service from AutoNetTV.

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Air Conditioning Service

Tuesday, March 2nd, 2010

Do you hear loud noises under the hood when you turn on your air conditioner? Do you only get cool air sporadically? If so, it is time to get your air conditioner checked. It’s real easy to take your car’s air conditioner for granted. Just push the right buttons and out comes cool, dry, clean air. But your air conditioning system needs attention from time to time to help it keep its cool.

When most people hear the words “air conditioning problems”, it sends a shiver up their spine. That is because the air conditioning system is fairly complex. It has a lot of parts and when it’s broken, it’s expensive to repair.

What things can we do to prevent air conditioning breakdowns?

A common cause of air conditioning failure is leaks. Water and air can leak into the system. The system doesn’t work as well with air in it. And water can cause rust that leads to damage of the A/C components. Also, refrigerant, the stuff that makes the air cold, can leak out, reducing the efficiency of the system, making it work harder to cool the air. Periodically evacuating the air conditioning system and recharging it keeps the proper amount of clean refrigerant in the system so it cools better and lasts longer.

You should also run the air conditioner regularly, even during Florida winters, so that it lubricates itself and keeps the seals from drying out, which leads to leaks. Your owner’s manual will have recommendations for how often to service your air conditioner. Of course, if it’s not working right, now is the time to get it checked. Many Tallahassee service centers can inspect and test your air conditioning and offer evacuation and recharge services. We recommend Auto Super-Service Center in Tallahassee. See http://autosuperservicecenter.com/ for address and phone number. A quick inspection can help you avoid having to bring your air conditioner in for major repairs.

New environmental laws have stopped the manufacture of Freon, a refrigerant that was common in cars made before 1993. There is a very limited supply of Freon so the price is very steep. It may not be worth its weight in gold, but it probably is worth its weight in silver. If you have an older vehicle that uses Freon, you may want to consider having it retrofitted to use the new R134-A refrigerant. It will pay for itself in the long run. So, if your AC is just a lot of hot air, take it to a Cawfordville automotive service center for an inspection.

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Keep Your Tallahassee Car Breathing Free: Engine Air Filter

Tuesday, March 2nd, 2010

This is something really amazing: For every gallon of gas your Tallahassee car burns, it uses 12,000 gallons of air. All of that air has to be filtered to keep your engine clean.

That’s like a hundred gallons of air every block! The engine air filter is just another example of a very inexpensive part that has to do a tremendous amount of work. And when it works, everything goes well. But, when it doesn’t, well, it can lead to costly problems. Of course, your manufacturer recommends intervals for changing your air filter. But like most service intervals, where and how you drive your car affects when your filter needs to be changed.

Dusty conditions in and around Tallahassee or polluted city driving means you’ll need to change your filter more often. Your Auto Super-Service Center technician can check your filter for you. In fact, it’s often a routine part of an oil change.

When you think about it, a clogged air filter won’t allow as much air through as a clean filter. Your car needs this air to efficiently burn its fuel, giving you better fuel economy and performance.

Dirtier filters don’t work as well as clean ones. A filter can only hold so much, after that, it allows dirt to pass right into your engine. Air filters come in all shapes and sizes. They also come in different grades. There are high performance air filters available for most cars. These high performance filters cost a little more, but they increase horsepower and may improve fuel economy to boot.

So have your air filter checked. If it needs replacing, it doesn’t cost very much and it should easily pay for itself in better fuel economy before your next oil change.

Stop by Auto Super-Service Center at 3781 N. Monroe St., Tallahassee, Florida 32303, and we’ll take a look at your air filter for you. Feel free to give us a call at 850-562-4608 to make an appointment.

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OE vs. Aftermarket

Tuesday, March 2nd, 2010

Florida new car dealerships are happy to leave you with the impression that you should have all of your scheduled automotive maintenance performed at the dealership during the warranty period. Some go so far as to imply that your warranty protection depends on it. In fact, nothing is further from the truth. Federal laws in both the United States and Canada specify that you do not have to have your vehicle serviced at a dealership to maintain warranty protection. The laws further state that a vehicle manufacturer cannot mandate that you use their particular brand of replacement parts or fluids. This certainly means you have many more service options, but what about quality?

First off, it is important to know that vehicle manufacturers do not make all of their own parts. They look to thousands of independent suppliers to manufacture the parts that go into your car or truck. Many of these same manufacturers that make the parts that are original equipment for a new vehicle, also supply parts for the automotive aftermarket. That means that your local service center such as Auto Super-Service Center has access to quality parts that meet or exceed auto makers’ specifications. Your service consultant can offer a range of parts solutions that give you the option to save some money or to upgrade to a higher performance part.

While TV commercials for auto dealerships will tout “genuine” parts, your Tallahassee service center has the option to not only use that same part, but to help you choose one that better meets your driving needs. Dealership ads often promote the notion that only their technicians are up to the task of servicing their particular make of vehicle. That may be true if you drive a Ferrari, but for the rest of us, the training that your local service technicians receive is transferable to any vehicle.

Today’s service databases enable your Havana or Quincy service provider to get the right parts and to follow the right procedures to take care of your car. The diagnostic technology and equipment your service center uses enables them to get you back on the road as economically as possible. Speaking of economics, aftermarket labor rates are nearly twenty percent lower than dealership rates.

So there you have it. Your local Tallahassee area service centers are more convenient than auto dealerships, are more economical and provide high quality parts and products. And, your warranty is protected unless the manufacturer can demonstrate that a particular part lead to a warranty failure. In addition, you have more options as to where you have your vehicle serviced or repaired and you can take advantage of innovations and improvements that aren’t available at the dealership.

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Cooling System Components

Tuesday, March 2nd, 2010

Today we want to talk about a very important system in our cars – the cooling system. It’s one of those things that you don’t give much thought to until it fails and then you’re stranded by the side of the road.

Cooling systems fail more often than any other mechanical system – usually because of neglect. Don’t you hate it when something breaks, and you could have done something to prevent it?

The good news is that if you take care of your cooling system it can keep working for the life of your car.

Here at AutoNetTV, we emphasize preventive maintenance services like replacing your coolant according to the factory schedule. But the various parts that make up the cooling system need attention too. The major components of the cooling system are the water pump, freeze plugs, the thermostat, the radiator, cooling fans, the heater core, the pressure cap, the overflow tank and the hoses.

It sounds complicated, but we don’t have to be experts – we can leave that to our professional service technicians at Auto Super-Service Center. But, having an overview will help us remember to take care of our cooling systems.

Most people would be surprised to know that burning fuel in your engine produces up to 4,500 degrees of heat. And all that heat has to be dealt with. If the heat can’t be drawn off the engine, the pistons will literally weld themselves to the inside of the cylinders – then you just have to throw the engine away and get a new one. That would cost thousands of dollars.

Now the water pump is what forces the coolant through passages in the engine to absorb heat. The pump is driven by a belt that needs replacement from time to time. And the water pump will eventually wear out and need to be replaced. Spending some money on replacing the belts and water pump is much less than the cost of repairing the massive damage that can be done when an engine seizes.

There’s another little part of the coolant system that protects the engine. It’s called a freeze plug. If you remember from high school chemistry, water expands when it freezes. In very cold areas, the coolant can actually freeze when the vehicle is left sitting.

It is hard to believe, but the expanding frozen coolant can actually crack the engine block. The freeze plugs fit into the engine block. They fit tight enough to withstand the pressure of a running engine, but can expand or pop out if the coolant freezes. These little things save a lot of engine blocks.

That brings up a good point. An engine has to work in all kinds of temperatures – extremely hot as well as very cold. How does the cooling system adapt to external temperatures as well as varying operating conditions?

Well, it’s much like the way you keep your house at a comfortable temperature all year round – with a thermostat. The thermostat in your car controls how much coolant flows through your engine. When the engine is cold, it restricts coolant flow until the engine comes up to an efficient operating temperature. Then it starts opening up to move more coolant to keep the temperature within a specified range.

The thermostat needs to be replaced from time to time as well. It’s easy to diagnose a failed thermostat and is fairly inexpensive to replace. We can do this for you at Auto Super-Service Center in Tallahassee, just give us a call: 850-562-4608. Now we’ve been talking about all this heat we’ve got to get rid of, but haven’t really talked about where it goes. That’s where the radiator comes in. The hot coolant passes through the radiator. Air flows past the cooling fins and cools the coolant.

The radiator has two tanks that hold coolant: sometimes one the top and bottom or one on either side. If you have an automatic transmission, one of the tanks will also contain a second tank that cools the transmission fluid. Large SUV’s and trucks often have a separate transmission cooler. So when you drive around Tallahassee, the air is forced past the radiator. But driving doesn’t produce enough air flow. So the radiator has cooling fans that force fresh air over the radiator. These fans may be powered by a belt or by electric motors.

Now, you also have something called a heater core. The heater core is like a mini radiator. A small fan blows air over the heater core and into the passenger compartment of your vehicle. That’s how you warm your car when it’s cold out.

Next is the radiator cap. With most newer cars around Tallahassee, you never remove the radiator cap, except to replace it. You add coolant through the overflow tank. The radiator cap is also called a pressure cap, because its job is to maintain pressure in the cooling system.

High pressure raises the boiling point of the coolant, so it cools more effectively even in very demanding conditions. That is why you need to replace the cap from time to time. They recommend changing it out every time you replace your coolant.

Coming back to the overflow tank, it is needed because when the coolant gets hot it expands and the overflow holds the extra volume. The tank helps maintain the proper level of coolant and keeps air out of the system. You should never open the radiator cap or over flow tank when the engine is hot. This could lead to serious burns.

What else do we need to do to keep our cooling systems working well? Well, there are the hoses that hook all of these pieces together. They’re obviously very tough to deal with the pressure and high temperatures. But they do get worn. Sometimes they get spongy from the heat. Sometimes they lose their connection to the radiator, water pump, etc. It’s a great idea to have your Tallahassee service center inspect your hoses at least once a year and replace them, if needed, before they break.

Auto Super-Service Center can help you check your cooling system and make any necessary adjustments or repairs. Give us a call at 850-562-4608.

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Tire Rotation and Balancing

Tuesday, March 2nd, 2010

Tires do a lot of work. They transfer engine power and braking forces to the road; they handle steering control; and they cushion all those bumps and jolts. They also support the entire weight of the vehicle, including you and your passengers. With such critical work to do, you want your tires to do their job well. And since replacing tires is fairly expensive, you want them to last as long as possible.

There are three keys to long, even tire wear:

The front tires on a car take the brunt of the steering forces. As they push through turns, the shoulders of the front tires wear down more quickly than the rear tires. Rotating front and rear tires allows them to all wear at about the same rate. That’s especially true of front wheel drive vehicles whose front tires steer, and put the power to the road.

SUVs and pick-ups, especially four wheel drives, also tend to wear their tires more unevenly than cars because of their suspension and drive train set-up. Your owner’s manual will likely contain a schedule for tire rotation. It’s usually every 5,000 miles or so.

Also, there are different rotation patterns for different vehicles. Auto Super-Service Center will know which is right for your vehicle. That brings us to wheel balancing. When wheels are balanced, they spin on the axel evenly. When they are out of balance, they wobble a bit. That makes the tires wear unevenly and may transmit a vibration to the car. Your service technician at Auto Super-Service Center puts weights on your wheels to balance them out so that they turn true and smooth.

Tires are a big investment for any vehicle. They’re critical for keeping you safely on the road. The cost for regular rotation and balancing is more than made up in extended tire life. And, can you really put a price on your safety and that of your passengers?

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Severe Service Requirements

Tuesday, March 2nd, 2010

A lot of our viewers have asked whether or not they should use their severe service maintenance schedule, which is listed in their car owners’ manual. It can be confusing. Let’s clear the air on this subject. Cricket Killingsworth is from QMI/Heartland, a manufacturer of automotive products and fluids. She’s been in the automotive business for 20 years and is a speaker, a trainer, and a writer. Cricket says there’s so much confusion on this topic because, “Most owners’ manuals actually have two maintenance schedules. Sometimes these are called ‘regular service’ and ‘severe service’. Sometimes they’re simply called Schedule 1 and Schedule 2. A severe service schedule recommends that things like an oil change, air filter replacement, and transmission service be done more often: either in fewer miles or in less time.

Manufacturers create these specific schedules for each vehicle they make. So there isn’t one generic schedule that applies to all cars. In addition to your owners’ manual, Tallahassee automotive repair centers subscribe to information services that provide the maintenance schedules for every vehicle – so they can help you know when to take care of needed services. Below is a typical definition for severe service.

  • Most trips are less than four miles
  • Most trips are less than ten miles and outside temperatures are below freezing
  • You drive in very hot weather
  • The engine is at low speed most of the time (not on the highway)
  • Stop and go driving
  • You operate your vehicle in dusty or muddy conditions
  • You tow a trailer, regularly carry heavy loads or carry a car-top carrier

It’s common sense: Just a few minutes at freeway speeds allows the moisture in the oil to evaporate. Very short trips, or trips of less than ten miles when it’s very cold, don’t allow the engine to heat up enough to get rid of the water. And water in the oil leads to damaging sludge. Also, towing and heavy loads raise operating temperatures and cause fluids to breakdown more quickly. Dusty and muddy driving means that more dirt will get past the air filter to contaminate the fuel system and engine oil.

The bottom line is that you need to decide for yourself if the regular or severe service schedule is right for you, based on your driving. Look at your owners’ manual, or talk with your Auto Super-Service Center service advisor who can help you know which schedule to follow. Auto Super-Service Center is located at 3781 N. Monroe St., Tallahassee Florida.,

Here is what a fleet manager said recently: “Since city miles are generally tougher on vehicles than highway miles, we use the manufacturer’s severe service schedule as the basis for our preventative maintenance program. We massage those schedules over time, increasing or decreasing the service intervals so that they make the most sense. There is a little bit of art to go along with the science.

Make an honest evaluation of your driving habits. Unless you do mostly Florida highway driving in moderate weather, you’ll likely have a fairly good amount of severe service mixed in. Some people just want to play it safe and follow the severe service recommendations, rather than analyzing how they drive each month.

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